:root {
  --bg: #faf7f2;
  --panel: #ffffff;
  --ink: #1f1b16;
  --muted: #6b6259;
  --line: #e7e0d6;
  --accent: #c2410c;
  --accent-ink: #ffffff;
  --accent-soft: #fff1e8;
  --good: #15803d;
  --good-soft: #e9f7ee;
  --warn: #b45309;
  --warn-soft: #fef6e4;
  --bad: #b91c1c;
  --bad-soft: #fdecec;
  --bubble-me: #1f1b16;
  --bubble-me-ink: #faf7f2;
  --bubble-them: #f1ece4;
  --radius: 14px;
  --shadow: 0 1px 2px rgb(0 0 0 / .04), 0 4px 16px rgb(0 0 0 / .04);
  --font: ui-sans-serif, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  --serif: "Iowan Old Style", "Palatino Linotype", Palatino, Georgia, serif;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #17140f;
    --panel: #201c16;
    --ink: #f3ede4;
    --muted: #a89e92;
    --line: #353027;
    --accent: #f97316;
    --accent-ink: #1a0f06;
    --accent-soft: #3a2314;
    --good: #4ade80;
    --good-soft: #15291c;
    --warn: #fbbf24;
    --warn-soft: #33270f;
    --bad: #f87171;
    --bad-soft: #351717;
    --bubble-me: #f3ede4;
    --bubble-me-ink: #17140f;
    --bubble-them: #2a251e;
    --shadow: none;
  }
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body {
  background: var(--bg);
  color: var(--ink);
  font: 15px/1.5 var(--font);
  -webkit-font-smoothing: antialiased;
}
a { color: inherit; }
button, input, textarea, select { font: inherit; color: inherit; }

.top {
  display: flex; align-items: center; justify-content: space-between;
  padding: 14px 24px; border-bottom: 1px solid var(--line);
  position: sticky; top: 0; background: var(--bg); z-index: 5;
}
.brand { display: flex; gap: 10px; align-items: center; font: 600 20px/1 var(--serif); text-decoration: none; letter-spacing: -.01em; }
.brand svg { width: 26px; height: 26px; fill: var(--accent); }
.brand .door { fill: var(--bg); }
.home-link { color: var(--muted); text-decoration: none; font-size: 14px; }
.home-link:hover { color: var(--ink); }

.layout {
  display: grid; grid-template-columns: 340px 1fr; gap: 0;
  max-width: 1200px; margin: 0 auto; min-height: calc(100vh - 57px);
}
.side { border-right: 1px solid var(--line); padding: 20px; }
.main { padding: 24px 28px 60px; min-width: 0; }

.report label { display: block; font: 600 22px/1.2 var(--serif); margin-bottom: 10px; }
textarea, input[type=text], select {
  width: 100%; border: 1px solid var(--line); border-radius: 10px;
  background: var(--panel); padding: 10px 12px; resize: vertical;
}
textarea:focus, input:focus, select:focus { outline: 2px solid var(--accent); outline-offset: 1px; border-color: transparent; }
.report .btn { margin-top: 10px; width: 100%; }

.btn {
  border: 1px solid var(--line); background: var(--panel); border-radius: 999px;
  padding: 9px 16px; cursor: pointer; font-weight: 600; font-size: 14px;
  display: inline-flex; align-items: center; justify-content: center; gap: 8px; text-decoration: none;
}
.btn:hover { border-color: var(--muted); }
.btn.primary { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); }
.btn.primary:hover { filter: brightness(1.06); }
.btn.small { padding: 6px 12px; font-size: 13px; }
.btn.ghost { background: transparent; }
.btn:disabled { opacity: .55; cursor: progress; }
.btn:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }

.list-h { font-size: 12px; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); margin: 28px 0 8px; }
.jobs { list-style: none; padding: 0; margin: 0; display: grid; gap: 6px; }
.jobs a {
  display: block; padding: 10px 12px; border-radius: 10px; text-decoration: none;
  border: 1px solid transparent;
}
.jobs a:hover { background: var(--panel); border-color: var(--line); }
.jobs a.active { background: var(--panel); border-color: var(--line); box-shadow: var(--shadow); }
.jobs .t { font-weight: 600; display: block; }
.jobs .m { font-size: 13px; color: var(--muted); display: flex; gap: 8px; align-items: center; margin-top: 2px; }
.jobs .empty { color: var(--muted); font-size: 14px; padding: 4px 2px; }
.jobs li.closed a { opacity: .6; }

.pill { font-size: 12px; font-weight: 600; padding: 1px 8px; border-radius: 999px; background: var(--bubble-them); color: var(--muted); white-space: nowrap; }
.pill.intake { background: var(--warn-soft); color: var(--warn); }
.pill.ready, .pill.options { background: var(--accent-soft); color: var(--accent); }
.pill.booked, .pill.done { background: var(--good-soft); color: var(--good); }
.pill.emergency { background: var(--bad-soft); color: var(--bad); }

/* job view */
.job-head h1 { font: 600 30px/1.15 var(--serif); margin: 0 0 6px; letter-spacing: -.01em; }
.job-head .sub { color: var(--muted); display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }
.back { display: none; color: var(--muted); text-decoration: none; font-size: 14px; margin-bottom: 8px; }

.steps { display: flex; gap: 0; margin: 20px 0 24px; list-style: none; padding: 0; }
.steps li { flex: 1; font-size: 12px; color: var(--muted); position: relative; padding-top: 14px; }
.steps li::before { content: ""; position: absolute; top: 0; left: 0; right: 4px; height: 4px; border-radius: 4px; background: var(--line); }
.steps li.on { color: var(--ink); font-weight: 600; }
.steps li.on::before, .steps li.past::before { background: var(--accent); }

.grid { display: grid; grid-template-columns: minmax(0, 1.25fr) minmax(0, 1fr); gap: 24px; align-items: start; }

.card { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.card h3 { font-size: 12px; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); margin: 0 0 10px; }
.pad { padding: 16px 18px; }

.chat { display: flex; flex-direction: column; }
.msgs { padding: 16px; display: flex; flex-direction: column; gap: 10px; max-height: 60vh; overflow-y: auto; }
.msg { max-width: 85%; padding: 9px 13px; border-radius: 16px; white-space: pre-wrap; overflow-wrap: anywhere; }
.msg.user { align-self: flex-end; background: var(--bubble-me); color: var(--bubble-me-ink); border-bottom-right-radius: 4px; }
.msg.assistant { align-self: flex-start; background: var(--bubble-them); border-bottom-left-radius: 4px; }
.msg.event { align-self: center; font-size: 12px; color: var(--muted); padding: 2px 8px; text-align: center; }
.msg.typing { color: var(--muted); font-style: italic; }
.composer { border-top: 1px solid var(--line); padding: 10px; display: flex; gap: 8px; align-items: flex-end; }
.composer textarea { min-height: 42px; max-height: 160px; }

.facts dl { margin: 0; display: grid; grid-template-columns: auto 1fr; gap: 6px 14px; font-size: 14px; }
.facts dt { color: var(--muted); }
.facts dd { margin: 0; overflow-wrap: anywhere; }
.facts .summary { margin: 0 0 12px; }
.missing { margin: 14px 0 0; padding: 10px 12px; border-radius: 10px; background: var(--warn-soft); color: var(--warn); font-size: 14px; }
.missing ul { margin: 4px 0 0; padding-left: 18px; }
.cta { margin-top: 14px; padding: 14px; border-radius: 12px; background: var(--accent-soft); }
.cta p { margin: 0 0 10px; font-size: 14px; }
.side-stack { display: grid; gap: 16px; }

.vendors-h { display: flex; align-items: baseline; justify-content: space-between; margin: 32px 0 12px; gap: 12px; flex-wrap: wrap; }
.vendors-h h2 { font: 600 22px/1.2 var(--serif); margin: 0; }
.vendors-h p { margin: 0; color: var(--muted); font-size: 13px; }
.call-all { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.vendor .call-result.live { background: var(--accent-soft); color: var(--accent); animation: pulse 1.6s ease-in-out infinite; }
@keyframes pulse { 50% { opacity: .55; } }
@media (prefers-reduced-motion: reduce) { .vendor .call-result.live { animation: none; } }
.vendors { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 16px; }
.vendor { padding: 16px 18px; display: flex; flex-direction: column; gap: 10px; }
.vendor.chosen { border-color: var(--good); box-shadow: 0 0 0 1px var(--good); }
.vendor .rank { font-size: 12px; color: var(--muted); font-weight: 600; }
.vendor h4 { margin: 0; font-size: 17px; }
.vendor .stars { color: var(--accent); font-weight: 600; font-size: 14px; }
.vendor .stars span { color: var(--muted); font-weight: 400; }
.vendor p { margin: 0; font-size: 14px; }
.vendor .label { font-size: 12px; color: var(--muted); display: block; }
.vendor .cost { font-weight: 600; }
.vendor .flag { color: var(--bad); }
.vendor .links { display: flex; gap: 8px; flex-wrap: wrap; }
.vendor .call-result { padding: 8px 10px; border-radius: 10px; background: var(--good-soft); color: var(--good); font-size: 13px; }
.vendor .call-result.na { background: var(--bubble-them); color: var(--muted); }
.vendor details { font-size: 14px; }
.vendor summary { cursor: pointer; color: var(--muted); font-size: 13px; }
.vendor .script { white-space: pre-wrap; background: var(--bubble-them); padding: 10px; border-radius: 10px; margin-top: 6px; }
.vendor form { display: grid; gap: 6px; margin-top: 8px; }
.vendor form .row { display: flex; gap: 6px; flex-wrap: wrap; }
.vendor .actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: auto; }

.note { font-size: 13px; color: var(--muted); }
.err { background: var(--bad-soft); color: var(--bad); padding: 10px 12px; border-radius: 10px; margin: 10px 0; font-size: 14px; }

.welcome { max-width: 560px; margin: 40px auto; }
.welcome h1 { font: 600 38px/1.1 var(--serif); margin: 0 0 14px; letter-spacing: -.02em; }
.welcome p { color: var(--muted); font-size: 16px; }
.welcome ol { padding-left: 20px; color: var(--muted); }
.welcome li { margin: 6px 0; }
.welcome li b { color: var(--ink); }

.home-form { max-width: 520px; display: grid; gap: 12px; }
.home-form label { font-size: 13px; color: var(--muted); display: grid; gap: 4px; }
.home-form .row { display: grid; grid-template-columns: 1fr 1fr 90px; gap: 10px; }

.job-foot { margin-top: 28px; display: flex; gap: 8px; flex-wrap: wrap; }

@media (max-width: 900px) {
  .grid { grid-template-columns: 1fr; }
}
@media (max-width: 720px) {
  .top { padding: 12px 16px; }
  .layout { grid-template-columns: 1fr; }
  .side { border-right: 0; padding: 16px; }
  .main { padding: 16px 16px 48px; }
  body.has-detail .side { display: none; }
  body:not(.has-detail) .main { display: none; }
  .back { display: inline-block; }
  .job-head h1 { font-size: 24px; }
  .msgs { max-height: none; }
  .home-form .row { grid-template-columns: 1fr 1fr; }
}

/* accounts */
.top-nav { display: flex; gap: 18px; align-items: center; }
#accountLink { max-width: 200px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
body.signed-out .side, body.signed-out .top-nav { display: none; }
body.signed-out .layout { grid-template-columns: 1fr; }
body.signed-out .main { display: block; }
.signin-form { display: grid; gap: 10px; margin-top: 24px; }
.signin-form label { font-weight: 600; }
.signin-form .note { margin: 0; }
input[type=email] { width: 100%; border: 1px solid var(--line); border-radius: 10px; background: var(--panel); padding: 10px 12px; }
.ok { background: var(--good-soft); color: var(--good); padding: 10px 12px; border-radius: 10px; font-size: 14px; overflow-wrap: anywhere; }
.account { display: grid; gap: 16px; max-width: 560px; margin-top: 20px; }
.stack { display: grid; gap: 10px; }
.stack h3 { margin: 0; }
.stack label { font-size: 13px; color: var(--muted); display: grid; gap: 4px; }
.stack .note { margin: 0; }
.members { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.members li { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--line); }
.members li:last-child { border-bottom: 0; }
.invite { display: flex; gap: 8px; }
.row-btns { display: flex; gap: 8px; flex-wrap: wrap; }
.danger #deleteAccount { color: var(--bad); border-color: var(--bad); }
@media (max-width: 720px) {
  .top-nav { gap: 12px; }
  #accountLink { max-width: 120px; }
}

.calls-box { border: 1px solid var(--line); border-radius: 12px; padding: 12px 14px; display: grid; gap: 10px; margin: 0; }
.calls-box legend { font-size: 12px; text-transform: uppercase; letter-spacing: .08em; color: var(--muted); padding: 0 6px; }
.switch { display: flex !important; gap: 10px; align-items: flex-start; color: var(--ink) !important; font-size: 14px !important; cursor: pointer; }
.switch input { width: 18px; height: 18px; margin-top: 2px; accent-color: var(--accent); flex: none; }
input[type=tel] { width: 100%; border: 1px solid var(--line); border-radius: 10px; background: var(--panel); padding: 10px 12px; }
.warn-text { color: var(--bad) !important; font-weight: 600; }
a.pill { text-decoration: none; }